Frequently Asked Questions
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- Using the drop-down menu under your name, click Submit Ticket
- Access the Support Center underneath your Account Console Dashboard and click on New Support Ticket
- Under the Actions column, click on the Add Ticket icon
Next, fill out your phone number, ticket category, priority, a one line description, and any additional details. Please note that your company, domain, name, and email address will be pre-filled.
To learn more about the Support Center and submitting tickets, check out the Introducing the Support Center video and reference guide in Rithm University.
Yes, you can migrate your site to Structure CMS from any other platform. Typicaly, the process is quick and easy. Interested in CMS platform? Click here to contact us to learn more about our services.
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Your site will go live when you have toggled your site from Development to Go Live.
Check out the Configuring Your New Website to Go Live video and reference materials to learn more.
- Under the Forms Menu, select Forms & Polls.
- Click on the View Form Info icon underneath the Info column for the form you would like to view submissions for.
- Click on the View Submissions button.
Adding New Users
- To get started, click on the Manage Users icon underneath the Actions column.
- You will be redirected to the Manage Users page. Click on + Invite Users.
- Enter the email addresses of the team members that you would like to invite to manage your website. Please note the number of available team members. If you do not have enough available team members, you can always upgrade your package.
- Select your team member's role from the following choices: Admin, Content Admin, Editor, and Content Creator. Each role has default permissions, but you have the option to set customizable permissions.
- Customize your team member's access to the features. Like permissions, each role has default access to features. You also have the option to customize access to each feature.
- Click Submit one you are ready to send the invite.
Removing Users
- To get started, click on the Manage Users icon underneath the Actions column.
- Click on the Remove Supported User icon.
How do I apply for agency status?
Finding the Agency Application:
- There are two ways to access the Agency Center.
- In the menu under your name (upper-right), click on the dropdown and select Agency Application.
- Click on Agency Center at the bottom of the page, under the dashboard.
Applying for Agency Status
- Once you find the Agency Application, respond to the application questions and click Submit. You will see the message âYour agency application has been submitted. Please allow our team a few days to review and get back to you.â
- In the meantime, someone from the Market Rithm team will review your application. Once you get approved, you will have access to the Agency Center where you can view commission details based on the number of websites that you onboard.
- From the Account Console dashboard, click on + New Site
- Select Search for a domain name
- Enter your desired domain name and click Check Availability
- If your domain name is available, you will have the option to purchase that domain.
Deployer is a best-in-class email service provider. We help our clients take their email programs to the next level by driving more subscriber engagement and increasing revenue. Deployerâs intuitive interface lets you create layouts, templates, landing pages, articles, event pages, pagesets, blogs, forms, e-commerce shopping, site navigation, SEO keywords, RSS Feeds and so much more, giving you greater control than ever before over your e-mail marketing.
We are a SaaS model, enterprise-level system thatâs highly secure, powerful CMS thatâs simple and easy to use.
Built for agencies, by an agency - weâre users of the system ourselves.
Highly customizable, cloud-based, and mobile responsive,
100% integrateble with every major platform and top merchant gateways like Authorize.net, Stripe, RallyPay & Antidote. Structure CMS provides a built in Varnish Caching layer too.
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Structure CMS is a multi-domain, advanced content management system. We are a one-stop cloud platform for creating, editing and managing your online presence. Structureâs full feature suite unleashes the full power of your online assets. Structure provides enterprise level power for users with entry level skills.
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Check out the Account Console Overview Lesson Track for a more in-depth tour of Account Console.
Structure Analytics will replace some Google Analytics advanced features and a majority of their standard features, but we are just getting started.
We are thrilled to announce that Structure 6.5 brings privacy to your website. Thatâs right, your websiteâs analytics will not be shared with Silicon Valley giants.
Pageviews are a metric defined as the total number of pages viewed.
Each Structure Package comes with a healthy number of pageviews built in. Most websites wonât need to purchase additional pageviews, but if you already know that your pageviews will exceed the built in amount, you can add them here.
If you are not sure, Account Console will send a notification if or when your pageview totals are starting to reach the limit.
Donât worry, if you exceed the pageview limit we will simply tack them on that month's invoice.